We are gradually resuming routine dental care from Monday 8 June.
The treatments you are offered may be different to those you received before, depending on staff and equipment available. It will take some time before services return to what you previously experienced as normal.
Infection control has always been a top priority for our practice, and you may have seen this during your visits to our surgery. Our infection control processes are made so that when you receive care, it Is both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our practice follows infection control guidelines made by the governing bodies. We are up to date on new guidance that has been issued. We do this to make sure that our infection control procedures are current and adhere to recommendations.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
- Our practice will communicate with you beforehand to ask some screening questions. You will be asked those same questions again at your appointment.
- We have hand sanitiser that we will ask you to use when you enter the practice. You will also find some in the reception area and other places in the practice for you to use as needed.
- Appointments will be managed to allow for social distancing between patients. That might mean that you are offered fewer options for scheduling your appointment.
We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
How you can help:
- Except for children and patients with carers, patients should come alone.
- A distance of at least 2 metres must be observed if another patient is present in the dental practice.
- Payment should be made by card where possible.
- If you show symptoms following appointment booking, you should contact the practice by phone.
- Please do not arrive early to the practice. If necessary, you should wait outside the practice.
- Please do not arrive without an appointment
Thank you for your patience
Abbey Dental Care